We understand the need of speedy shipping. In order to best serve our PRETTY dolls we charge one flat shipping rate for orders within the US. Shipping. Shipping usually takes 3-5 business days once it leaves our warehouse.  Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. Every order will be issued a tracking number once the order has been filled and payment has been completed. Please use your tracking number and visit or to track your package. Please note, we do not ship on the holidays.

In the event that a package is lost or misplaced please contact USPS(or the carrier used) for further instruction. 

Stepping Pretty does not hold or accept responsibility for missing packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.